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Metsän ääni - The Sound of the Forest
Metsän ääni - The Sound of the Forest Kulttuuriosk Uulu  
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We post items minimum once a week. After leaving our hands, the shipping will take 1-2 days to Finland, 3-8 days to Scandinavia, 5-12 days to Europe and 1-4 weeks to elsewhere. In some rare cases, like with the larger instruments, when the item is out of stock, we may need a couple extra days for manufacturing the instrument. When this is the case, we will inform you as soon as possible with an estimated shipping day. We are not responsible for delays caused by post company.


At the moment, we use The Finnish Post for shipping. We will ship most of the instruments to your home door in Finland when it's reasonable due to the size of the package. Larger packages are shipped to the nearest post office. Internationally we ship only the smallest packages to your door, others being sent to the nearest post office. We are planning on increasing the posting methods in the future.


While checking out the shop will count the shipping cost automatically. However if the order is too big for the system, you cannot proceed chekout. You can only buy up to 10 products at a time from this web shop. With larger orders like wholesale orders we ask you to contact us straight with e-mail: metsanaani(at) The customer is responsible for paying for the additional taxes and duties that may be applied to the ordered goods in the customs outside of European Union.


We ship to most countries, but some distant countries are not yet included in the shipping zones of the shop. If you'd like to order from us, but the shop won't allow posting to your country, contact us.


Customers living in Finland will be billed through e-mail. We will first send you the invoice via e-mail, and then the package after we have received your payment. If you want to have your invoice sent in envelope, write it to us in the "Add Comments To Your Order" screen. In other EU countries customers may also be billed with same conditions or can pay with PayPal. Customers living outside EU may only pay with PayPal. You can use it to pay with most credit cards AND you don't have to login or have a PayPal account. More information on the PayPal service in .


You have the right to return the ordered item in 14 days after receiving it. If you are not happy with the purchased product and want to return it, contact us with e-mail to metsanaani(a) . We will refund the money to your account after receiving the returned product.

PLEASE NOTE: We are not responsible for any damage that may occur during delivering to the ordered items. We assure you we will pack the goods as carefully as possible, but if you still want to have an insurance applied to the shipment, contact us. We reserve the right to refuse to refund any goods which are not returned in the condition they were sent. We are not responsible for any damage that may occur during shipment to the items you are returning. For your own protection, you may wish to send your return by insured parcel post or courier.
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